Understanding how different demographic groups experience your services is at the root of successful DEI initiatives. But getting that understanding can be challenging.
Gathering experience feedback in a way that allows groups to self report their experience and their chosen demographics can give you insights into areas you need to improve and groups that are being underserved.
The Pulse solution captures feedback without effort on your part. The data dashboard gives you an easy way to compare the experiences of different demographic groups that you serve to ensure that no group is having a significantly worse experience and helping to see feedback from those groups who might be having a issues so you can take steps to rectify the problem.