CCS
Catholic Community Services in Salt Lake City, Utah, has been using Pulse since 2017 to measure its impact.
Read their story
Want to see what the Pulse system looks like in organizations like yours? Check out our Case Studies, where organizations share how the Pulse For Good feedback system has helped them gather feedback from the people they serve.
Are you looking for more information about capturing feedback from vulnerable individuals? Check out some of our whitepapers and webinars where we share the ‘Whys’ and ‘Hows’ around feedback for vulnerable individuals.
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CCS
Catholic Community Services in Salt Lake City, Utah, has been using Pulse since 2017 to measure its impact.
Read their story
VBH
Valley Behavioral Health uses the Pulse feedback system to gather feedback at nearly two dozen facilities.
Read their story
Road Home
The Road Home gathers feedback from people with lived experience using kiosks.
Read their story
NHF
The National Health Foundation uses Pulse kiosks to gather feedback from recuperative care patients.
Read their story
Triumph
Triumph Treatment Services utilizes the feedback they gather to improve its services.
Read their story
5 Great examples of closing feedback loops
Closing feedback loops can be incredibly powerful but often it's hard to know how exactly to close your own loops. Check out these five quick examples of creative ways to close feedback loops and get some inspiration for your own organizations.
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3 Tips for gathering feedback from volunteers
Gathering feedback from volunteers can be overwhelming. In this webinar, we'll share three tips that can make the process easier and more effective.
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Consumer feedback and CARF Accreditation
Are you looking to get a CARF Accreditation for your organization but wonder how best to handle the Consumer feedback requirements? In this webinar we'll share how the Pulse For Good system can automatically handle that process for you - so you can focus on other CARF requirements.
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Dealing with Trolls and Spammers
When you provide an anonymous way for people to give feedback you also invite some of the world's most ugly creatures... Trolls and spammers. Learn how to encourage quality feedback and deal with those who would disrupt your feedback system with their less than helpful comments.
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Bridging the tech Gap
Helping human service providers reach those without easy access to technology
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4 Tips for writing a psychologically safe survey
We're sharing four tips to help you build surveys that help people feel safe
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Helping your staff feel safe gathering feedback
Gathering feedback from your clients can make your staff feel particularly vulnerable. In this webinar, we'll talk about a few simple ways you can help each person on your team feel safe when gathering and discussing feedback.
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3 Ways to Ruin Your Feedback Process
Are you ruining your feedback process? Come spend 15 minutes and learn about three ways organizations are sabotaging their organizations and what you can do to quickly fix the problems.
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The power of anonymous feedback
Anonymity provides many advantages when gathering feedback. In this 15 minute webinar learn about how anonymity empowers vulnerable individuals to share how they really feel about your services, organization, and leadership.
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Running your first retrospective as a nonprofit
Learn how to improve your organization by hosting a meeting to discuss areas for improvement and things that are going well. Get tips to perfect the art of helping people feel safe enough to share and get to the underlying issues that are holding your team back.
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Using feedback to address inequalities
We'll share strategies to use anonymous feedback to understand what demographics you are underserving as an organization.
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Am I ready to implement a feedback system?
Are you thinking about implementing a feedback system but you are not sure your organization is ready for that type of commitment? In this 15 minute webinar, we'll talk about what you can do to prepare to gather feedback, the things you'll need to have in place before you start, and how you can make feedback gathering a positive experience.
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Helping individuals feel safe enough to give feedback
Gathering feedback from your clients can make your staff feel particularly vulnerable. In this webinar, we'll talk about a few simple ways you can help each person on your team feel safe when gathering and discussing feedback.
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Closing the feedback loop without fixing the problem
Everyone has gotten feedback that they can't do anything about. In this webinar, we'll share how you can still close the feedback loop and gain all the benefits that come with closing the loop when you are unable to directly fix the problems that the feedback addresses.
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Making it about them
Moving away from vanity metrics and tracking what really matters - Often, we overlook the 'Why' of data and metrics and instead focus on the 'how.' In this webinar, we'll share our experiences of how focusing on the 'why' can drive powerful results for both you and the vulnerable people you serve.
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