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Getting Started
Everything you need to get up and running with Pulse For Good
7 articlesKiosks
Setup, troubleshooting, and maintenance for your Pulse kiosk hardware
8 articlesSurveys
Managing your surveys, languages, and distribution options
2 articlesDashboard
Understanding and getting the most out of your data dashboard
0 articlesAccounts
Managing users, roles, permissions, and account settings
0 articlesBilling
Invoices, payment methods, contracts, and service management
0 articlesStill Need Help?
Our Customer Success team is here for you.
Frequently Asked Questions
Most kiosks can be set up in about 15 minutes. Wall-mount your kiosk, connect to WiFi, and your survey will automatically appear. Our team provides a quick onboarding call to walk you through the process.
Kiosks continue collecting feedback even without internet. Responses are stored locally on the device and automatically sync to your dashboard when connectivity is restored. You'll never lose a response.
You can remotely assign any survey to any kiosk directly from your dashboard. No need to visit the kiosk location—changes take effect within minutes.
Yes, absolutely. We don't collect IP addresses, device IDs, or any identifying information. There's no login required. The system is architected from the ground up so that responses cannot be traced back to individuals.
We offer a no-questions-asked hardware warranty. If your kiosk is damaged for any reason—even if a client or staff member caused it—we'll replace it at no additional cost.