Four different reasons you should be actively seeking feedback from vulnerable individuals your organization serves
15/12/20
Getting feedback can be frustrating, but you can make sure your feedback collection process is a breeze by following these five simple steps.
8/12/20
The need to be more productive is constant. If you can do more of your work while putting in less effort, your life improves.
1/12/20
How different techniques can help your organization hear your clients better
5/11/20
We often think of pain as something to avoid, but treating pain as a type of feedback will help us make sure we grow in the right direction.
29/10/20
Seeing people as people, instead of objects, allows organizations' real problems to emerge.
22/10/20
The simplest way to care for elderly people is to listen to them.
9/10/20
When it comes to homelessness, misinformation abounds. A lot of this misinformation takes the form of common advice, proving that just because something is “common knowledge” doesn’t mean it’s actually true.
7/10/20
There are a few ways to help increase engagement with your kiosks.
30/9/20
It's not easy to be a world-class listener at first, but it is simple to get started. And soon, you'll be great at listening.
28/9/20
It is important to recognize the importance of gaining constant feedback from those you serve.
24/9/20
Feedback is the most important measuring stick you've got when it comes to improving your organization
22/9/20
There are 5 rules you need to know for starting a nonprofit
17/9/20
Each of these types of empathy helps us relate to others in a different way, and each is a necessary part of understanding in different situations
15/9/20
Reading through posts and comments on social media over the past months havealso showcased some of the challenges associated with “listening” and “learning”
10/9/20
If you want the unvarnished truth from your surveys, you're going to need to give the respondent anonymity.
8/9/20
As people are home during the COVID-19 pandemic, instances of domestic violence have risen drastically, and it is more important than ever to learn about some of the common myths and misconceptions surrounding the crime.
3/9/20
There is a belief that people only lose their homes because of their own poor decisions and had opportunities to reverse course. Worse is the stereotype that people who experience homelessness not only chose to but choose to remain that way. The truth is far more complex.
1/9/20
Our podcast has provided a way for us to listen, act, and love.
27/8/20
Learn to discuss difficult topics, receive criticism, and create an environment open to change.
24/8/20
Follow them to stay on top of the news that matters for people working to end homelessness.
21/8/20
There are 4 simple principles to keep in mind that will help you create a survey that delivers solid, actionable data.
19/8/20
When crafting your next survey, remember these three simple secrets of surveys that almost everyone misses
10/8/20
I needed to build a new framework of how to not only deal with stress but also to define for myself what being successful means.
7/8/20