

Even when you know your organization needs changes, and you know what those changes are, sometimes it is impossible to put the changes we want to make into practice. For non-profit organizations, which often provide services for little or no money and rely on volunteer workers, responding to feedback that asks for big changes can seem like a daunting challenge. Implementing change requires…
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The year 2020 has been challenging for everyone, but it is particularly challenging for vulnerable individuals and those that spend their lives serving them. These challenges became very apparent for the team at Pulse For Good. We worked to help our customers adapt and gather feedback from individuals who were more vulnerable than ever. Many of these challenges drove our product's evolution and…
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When working in software development, it is almost impossible to escape a retrospective concept---popularized by advocates of the agile software development process such as Scrum. The iterative process of developing products and programs has been, possibly rightfully, glorified in the tech unicorn's rise over the last ten years. Building what is often called an MVP or minimum viable product has…
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Exposing yourself to negative feedback is always hard. But it is a necessary step towards improvement. When helping vulnerable individuals in their quest for a more sustainable future, it can become easy to get caught up in the complaints about everything that is going wrong in their lives. However, by listening, you can unlock opportunities for growth for your organization and those individuals…
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Have you been tasked with setting up a feedback process for your organization? Perhaps you're amassing feedback from clients, patients, or customers. Maybe your focus is more internal, like accumulating input from employees, students, or volunteers. Whatever group you are trying to gather feedback from, here are a few easy steps to help make your feedback gathering a success. Step #1: Visualize…
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No matter what business you are in, the need to be more productive is constant. If you can do more of your work while putting in less effort, your life improves. One of the best ways to understand how you can be more productive is by effectively gathering, giving, and utilizing feedback. Here are four different ways feedback can help you improve your productivity as an individual or an…
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