When you think of May, a few things probably come to mind: May 4th -- referencing a classic intergalactic film series The realization that school is almost out for summer The NBA playoffs Spring is in full bloom, and you can't get enough flower power Well, May brings so much more. During the entire month of May, people worldwide acknowledge, educate, and act for Mental Health Awareness Month. From…
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A few nights ago, my house and most of Northern Utah were engulfed in a massive artic wind storm sending hurricane-force winds barreling down on my poor neighborhood. Trees torn from the ground smashed powerlines, plunging whole cities into days of darkness. Schools that were already running with awkward restrictions due to COVID canceled classes. I struggled to figure out how to run my business…
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When you are writing a survey, especially when surveying someone vulnerable, it is essential to keep in mind the experience a person has when taking the survey. We're often so consumed by what we want to get out of the survey that we don't take time to think about how people will feel before, during, and after our surveys. One of the most commons errors that arise from this self-centered focus is…
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What Is Labeling Has anyone ever given you a label that you can't get out of your mind? My neighbor used to always call me the "dumb blonde," and I really let it get to me. Labels are things that you call yourself in your head. You may tell yourself that you are "selfish," "lazy," "stupid," "hypocrite," "slut," "retard," "black," "bully," "white," "fat," "rich," "athlete," "poor," "nerd,"or "ugly…
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There's a high level of value that comes from the notion that someone is listening. Today, we become distracted by the noise of the world, our inner circles, or even something as small as our smart devices. These distractions have taken away the idea that someone is listening and understanding the real issues that occur every day in the most common of places -- universities. According to the…
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Phone surveys 2020 made abundantly clear was that we couldn't always count on vulnerable individuals being able to come to an area where kiosks are located. While the system can always be used as an online survey tool, we wanted to help our partners reach even more clients while maintaining their anonymity. To accomplish the goal of gathering more feedback while maintaining anonymity, we've rolled…
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