Running a survey is easy. Running a survey that provides valuable, actionable feedback is hard. You have to have some secret formula, a complicated algorithm, multiple on-staff data gurus, and dozens of questions across multiple pages to get the data your organization needs. Or do you? Crafting a great survey doesn't have to be difficult at all. People make it hard because they think there's some…
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In early March, I left one of the best jobs I've ever had to pursue my passion for helping social service organizations listen more effectively. It was terrifying but felt like the right thing to do. After months of agonizing over the decision, I was finally free to devote all of my time and attention to improving Pulse For Good. There was a lot of optimism, and we have many incredible things…
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In today's world, news seems to happen faster than ever. Fortunately, there's an invaluable tool in keeping up with the latest happenings and trends: Twitter. Far from an exclusive news source, anybody with access to a computer or phone can share their perspective with the world. With homeless issues in America expected to only deepen in coming months, thanks to loss of employment for many…
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In my previous article about homelessness and COVID-19, I discussed how COVID-19 impacts the homeless population in the United States. In this article, I would like to further emphasize the struggles of particularly at-risk groups among the already vulnerable homeless population: people of color and the elderly. People of Color There is already considerable evidence showing that the pandemic…
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On a given night in 2019, almost 600,000 people were homeless. Over ⅓ of this number included unsheltered individuals, which is defined as individuals who live anywhere not meant for human habitation such as cars, campgrounds, or streets. The other ⅔ includes people who have been living in shelters or with housing assistance. One estimate is that this number will grow by 40-45% (an additional 25…
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The COVID-19 crisis has upended most of people's daily lives. The most obvious disruptions have been the stay-at-home orders, social distancing recommendations, and subsequent closing of businesses and loss of jobs, along with mask mandates and hand-washing orders. But there’s one group whom COVID-19 is impacting especially hard, people who can't stay at home, can't easily find a place to wash…
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