There's a high level of value that comes from the notion that someone is listening. Today, we become distracted by the noise of the world, our inner circles, or even something as small as our smart devices. These distractions have taken away the idea that someone is listening and understanding the real issues that occur every day in the most common of places -- universities. According to the…
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Phone surveys 2020 made abundantly clear was that we couldn't always count on vulnerable individuals being able to come to an area where kiosks are located. While the system can always be used as an online survey tool, we wanted to help our partners reach even more clients while maintaining their anonymity. To accomplish the goal of gathering more feedback while maintaining anonymity, we've rolled…
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Anyone in a leadership position can relate to the awkwardness and pain that comes when trying to admonish someone and help them be better at whatever job they hope to accomplish. Walking the delicate balance between reproving and reprimanding can be difficult. Emotions often get involved (no one likes being told they're doing or did something wrong), and it can be easy for situations like these…
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Writing an excellent survey can be challenging; fortunately, we write a lot of them. Here are four quick tips to make your next survey be the talk of your office - assuming your office talks about surveys like our office does. That's not a weird thing, right? - Okay, well, maybe you can use these tips to silently make your next survey get much better results. #1: Simple questions Leonardo da…
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Recently I was in a meeting and sharing some of the work we do it. An individual in the discussion mentioned to us how much hope the ability to give input provides. Hoping that something will get better based on their feedback can be a lifeline for individuals experiencing the vulnerability you cannot easily escape. Giving feedback is based on a desire for a better future. When we talk about what…
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*These questions are from Helen's appearance on the Business of Vulnerability podcast. To listen to the podcast here: * What advice would you have for a non-profit that finds themselves in a situation where there is no one advocating for the effective use of technology? IT is an investment that, if done right, will accelerate your mission return on investment every time. If an IT manager doesn't…
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